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OHQ's records are adequate proof of a charge that is payable unless they are shown to be inaccurate. Customer will use its practical efforts to alert OHQ of any type of billing dispute within fourteen (14) days of receipt of a billing, complying with the process detailed in Area 15. If Consumer disagreements an invoice, the billing should remain to be paid on time however OHQ will certainly credit or reimburse Client if it is later fairly determined by OHQ or according to the conflict resolution procedure laid out in Section 15 that the invoice was inaccurate and the Consumer is qualified to a credit score or refund.

Such modifications might include, without limitation, modifications for the Subscription Fees or Usage Charges for OHQ Paid Services, adjustments to the usage allocations consisted of in the Rates Strategies, and discontinuation of Pricing Strategies. (a) Each such revision will take result after reasonable breakthrough composed notice is supplied to Client (for example, by being uploaded to the OHQ Internet Site), other than that any kind of such revision that impacts a Selected Paid Service will apply to Consumer beginning at the commencement of a Paid Solution Term beginning no much less than thirty (30) days from the date which OHQ supplies notification of such modification to Customer according to Area 16.8.

If Customer does not end its use of any type of afflicted Selected Paid Solution prior to the effective day of such modification, Client will be considered to have actually agreed to such alteration relative to such Selected Paid Solution. (b) If a Rates Plan selected by Consumer is discontinued, OHQ will certainly provide Customer with sensible advance notice of no much less than thirty (30) days and Client will be given the alternative of picking a new Pricing Strategy from then-current prices plans used by OHQ.

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For evasion of uncertainty, this paragraph does not relate to changes to the Catalog, which are attended to in Section 7 (vicky virtual receptionists).1. Consumer stands for that all info provided by Client and its callers to OHQ (consisting of, without restriction, all call info and info relating to Customer's Debt Card) is precise, current and total at the time it is given to OHQ

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Consumer should whatsoever times follow all regulations, regulations, criteria and codes applicable about its usage of OHQ Offerings and the Customer's supply of its services and product to its customers. Customer will not use any type of OHQ Offerings to participate in, or to encourage or aid others to participate in, any kind of prohibited or fraudulent activities.

If a new Paid Solution Term begins earlier than 3 (3) days after such email is sent out, Customer will sustain the suitable Membership Fee for the brand-new Paid Solution Term (the ""). The reliable date of such discontinuation will be either (i) the Asked For Termination Day, or must Customer not mention a Requested Discontinuation Date, (ii) the last day of the Final Paid Solution Term.

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Where Client ends pursuant to this Section 10.1(b): (i). The Subscription Fees that have been pre-paid will be preserved and the OHQ Offerings readily available to Customer until the last day of the Last Paid Service Term (subject to reinstatement charges under stipulation 10.3(e)) and the extra equilibrium of the Prepaid Usage Credit report will be preserved by OHQ for future usage by Customer if Consumer decides to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).

(b) Adhering to discontinuation of any kind of OHQ Solution, OHQ will certainly not be responsible at all for addressing phone calls, taking or supplying messages, or performing any type of other tasks in connection with such OHQ Service. (c) Upon termination of all OHQ Solutions, OHQ might end Client's Account and Consumer's accessibility to the Account.

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(e) Following discontinuation of any kind of OHQ Providers, OHQ will have no commitment to reinstate or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to reinstate or otherwise recommence an ended OHQ Providers, OHQ may require that Consumer pay a reinstatement fee of $30 (to cover OHQ's practical expenses in processing the reinstatement) Information accumulated by OHQ from Customer and its callers may be utilized, revealed and shared by OHQ in accordance with OHQ's personal privacy policy as offered on the OHQ Internet Site ("") and as may be modified from time to time.

The Controller hereby selects the Cpu relative to processing tasks carried out throughout the arrangement of receptionist solutions. OHQ and Customer acknowledge and concur that the Cpu undergoes the adhering to obligations: The Cpu shall adhere to the pertinent Information Security Regulations and should: (a) just act on the composed guidelines of the Controller and ensure those acting under their authority do the same; (b) make certain that individuals processing the information are subject to a responsibility of confidence; (c) utilize its ideal efforts to secure and shield all personal information from unsanctioned or unlawful handling, including (but not restricted to) unintentional loss, devastation or damages; (d) guarantee that all handling fulfills the requirements of the GDPR and relevant Data Defense Laws; (e) guarantee that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the prior consent of the Controller; notify the Controller of any kind of intended modifications worrying Sub-Processors; they carry out a composed contract having the exact same data defense responsibilities as laid out in these Terms; comprehend that any failing on the component of the Sub-processor to conform with the Information Protection Rule, the Processor stays fully responsible to the Controller for the efficiency of the Sub-Processor's commitments; and aid the Controller in offering subject accessibility and allowing data subjects to exercise their legal rights under the Data Protection Rules.

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The Controller shall lug out ample and ideal onboarding and due diligence checks for all Processors, with a complete analysis of the necessary Information Protection Law demands. The Controller shall validate that the Cpu has ample and recorded processes for data violations, data retention and information transfers in location. The Controller will get evidence from the Processor regarding the: (a) verification and reliability of the workers utilized by the Processor; (b) any type of certificates, certifications and plans as described in the onboarding process; (c) technological and operational procedures made use of in securing the Personal Data; and (d) treatments in area for enabling data topics to exercise their legal rights, consisting of (but not limited to), subject gain access to requests, erasure & rectification procedures and constraint of handling steps.